Privacy Policy

Vehicle Wholesale Buyers Pty Ltd ABN 33 656 523 134 ("Vehicle Wholesale Buyers" and "we" or "us") is committed to protecting the privacy of the personal information and sensitive information which it collects and holds. 

The purpose of this Privacy Policy is to: 

- outline the kinds of information that Vehicle Wholesale Buyers may collect about you and how that information is held; 

- explain how Vehicle Wholesale Buyers collects and holds personal information; 

- describe the purposes for which Vehicle Wholesale Buyers collects, holds, uses, and discloses personal information; 

- provide information on how you can complain about a breach of your privacy; and 

- explain how you can access the personal information Vehicle Wholesale Buyers holds about you and seek to correct such information. 

In general, we collect and store two types of information: 

1. Personal information that you and other people associated with your organization choose to enter into our systems. This includes names, email addresses, and certain financial information that is necessary to do business with you.
   
2. Non-personal information associated with your transactions with our systems. This includes visitor and resiliency data, access date and times, session identifiers, and activity and error logs. 

By becoming or remaining a client of Vehicle Wholesale Buyers or by providing your personal information to us, you consent (to the extent that we require your consent under privacy laws to do these things) to Vehicle Wholesale Buyers collecting, using, and disclosing your personal information in accordance with this Privacy Policy. 

How we hold your information 

We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorized disclosures. There are many information security risks that we can't manage, and therefore, you should take appropriate care to help safeguard your information. 

How we use your information 

We may use your information: 

- To provide products and services to you, to assist you with inquiries or purchases, or to provide you with better service. 

- To administer and manage the products and services we provide to you, to charge and bill you for them, and to collect any amounts you may owe us. 

- To gain an understanding of your needs, to perform research and analysis, and to improve or develop our products and services. 

- To provide anonymized examples of how our products and services work. 

- To monitor system use, quality, and performance, and to operate, maintain, develop, test, and upgrade our systems. 

We may also use your information so that we can promote and market products, services, and special offers that we think will be of interest to you. This marketing may be carried out in a variety of ways and may continue after you cease acquiring any products or services from us until you opt out by contacting us at info@vwbuy.com.au or by using the opt-out options in our communications to you. 

Vehicle Wholesale Buyers will only use your personal information for the purpose for which it was collected (primary purpose), unless: 

- there is another purpose (secondary purpose) and that secondary purpose is directly related to the primary purpose, and you would reasonably expect, or Vehicle Wholesale Buyers has informed you, that your information will be used for that secondary purpose; 

- you have given your consent for your personal information to be used for a secondary purpose; or 

- Vehicle Wholesale Buyers is required or authorized by law to use your personal information for a secondary purpose. 

Information we share 

Vehicle Wholesale Buyers will confine its disclosure of your personal information to the primary purpose for which that information has been collected, or for a related secondary purpose. This includes when disclosure is necessary to help us manage, conduct, and oversee the Vehicle Wholesale Buyers business or for security reasons. 

We may provide your personal information to: 

- third parties contracted to provide services to Vehicle Wholesale Buyers, such as entities contracted to assist in accreditation or survey processes; 

- anyone authorized by you to receive your personal information (your consent may be express or implied); 

- allow us to provide a product or service; or 

- anyone Vehicle Wholesale Buyers is required by law to disclose your personal information to. 

Handling of email addresses 

We do not and will not share, sell, or otherwise intentionally disclose email addresses you enter or store in Vehicle Wholesale Buyers to anyone unless we receive your express written permission to do so, or you have engaged with Vehicle Wholesale Buyers through one of our approved partners, in which case email addresses will be disclosed to that partner. 

Cookies 

Cookies are small pieces of data stored on a user’s device when they browse a website. We use cookies to enhance user experience, personalize content and ads, and analyze website traffic. We may also use third-party cookies from our partners for advertising and analytics purposes. By using our website, you consent to us using cookies. You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may limit your access to certain features of the site and affect your user experience. 

Links to other sites 

Vehicle Wholesale Buyers may provide links to third-party websites, including advertisements. 

These linked sites may not be under our control, and Vehicle Wholesale Buyers is not responsible for the content or privacy practices employed by those websites. Before disclosing your personal information on any other website, we recommend that you carefully read the terms and conditions of use and privacy statement of the relevant website. 

You also acknowledge that Vehicle Wholesale Buyers may receive a commission from a link to an advertisement if a user clicks an advertisement or purchases goods or services from the advertiser. 

Further information or to make a complaint 

You have a right to access your personal information which Vehicle Wholesale Buyers holds about you. If you make a request to access your personal information, we will ask you to verify your identity and specify the information you require. 

You can also request an amendment to any of your personal information if you consider that it contains inaccurate information. 

If you require any further information about our privacy policy or wish to make a complaint, please contact us at info@vwbuy.com.au. 

While Vehicle Wholesale Buyers aims to meet all requests for access to personal information, in a small number of cases and where necessary and permitted to do so by law, Vehicle Wholesale Buyers may not give access or may do so only under certain conditions. 

Subject to applicable laws, Vehicle Wholesale Buyers may destroy records containing personal information when the record is no longer required by Vehicle Wholesale Buyers.